Industry - Manufacturer

Customer

Georgia Pacific
Phillips, Wisconsin

Description of business

Georgia Pacific is a leading manufacturer and marketer of building materials, including plywood,
gypsum boards, lumber and engineered wood products. They have 300 locations in North America,
South America and Europe. At this location, they manufacture interior hard board paneling and paint
and finish it.

Situation/Problem

They have 2 boilers: primary boiler is a York-Shipley fire tube boiler rated at 24,000 pounds per
hour; standby boiler is a Cleaver Brook water tube boiler rated at 20,000 pounds per hour.

Their steam usage in the summer is 8,000 to 12,000 pounds per hour; winter usage is 14,000
to 20,000 pounds per hours. A significant amount of hot water is needed to produce the steam,
resulting in high energy usage.

After dissolved solids build up in a boiler, the equipment needs to “blow down” in order to send
the impurities down the drain. Prior to the installation of equipment, they were blowing down
approximately 4500 gallons of waste water per day.

Feed water to boiler was 210 parts per million (TDS), or 12 grains per gallon on average. Heating water with a high level of TDS causes significant scale build-up. Heating elements in the boiler have to heat through the scale before reaching the water, thus causing high energy use. For boilers, it’s best to have no more than 3-5 grains per gallon or ideally, less than one grain per gallon!

Download the full Georgia Pacific case study.

Industry - Hotel

Customer

Four Seasons Resort and Club
Dallas, Texas

Description of business

World'sleading operator of luxuryhotels and resorts. This facility is the only 5-Diamond rated hotel in Texas. They have an upscale clientele which includes celebrities. Room prices are as high as $2200 per night.

Situation/Problem

Four Seasons had a softener but it was not a quality system. It had numerous valves that didn’t seem to have a real function, and they frequently got stuck. The system was obsolete. Gerald felt it was time to replace it.

Four Seasons had to frequently descale the boiler – six 5-gallon buckets at a time. They had a 2" copper line that had been reduced to an internal diameter of only 1/2" due to scaling.

Download the full Four Seasons case study.

Industry - Dry Cleaners/Laundry

Customer

Hulen Bend Cleaners
Fort Worth, TX

Description of business

Independent dry cleaners

Situation/Problem

The owner began to notice calcium build-up on the stainless steel drums (wash wheels) of the 80lb. washing machines.  The washers have glass doors that allow you to see inside.  The drums didn’t look shiny, as he had seen in other washers; he could actually see the calcium carbonate build-up.

Download the full Hulen's case study.

Industry - Government Facility

Customer

Correctional Facility
Canada

Description of business

Provincial institution, housing approximately 1500 male and female inmates

Situation/Problem

The correctional facility has 25 grain hard water, which posed a serious  threat to the stainless steel toilet and shower facilities throughout the prison. They had a softener system with 8 different locations, but six were outdated and needed to be replaced.

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Industry - Car Wash

Customer

Redding Car Wash
Broomfield, Colorado

Description of business

High-traffic spot-free rinse car wash. Self-service/coin operated.

Situation/Problem

Reddington Car Wash had 18-year-old water treatment equipment that was no longer functioning
properly. The equipment was still producing “great water,” as Randy describes it, but due to
the age of the system, the membranes on the R.O. were clogging and the system wasn’t producing
enough water per day for his needs.

Download the full Reddington Car Wash case study.